I purchased the Personal Algebra Tutor (PAT). The system is not has functional as I wanted or expected, and there are several problems it will not solve, or certain problems will freeze up the system. The program is OK but there are too many limitations and several technical issues. It took three e-mail from their tech support just to activate the program.
One of the best features of this program is the ability to see as many or as few steps in a problem as the child needs to get it. As a parent, I am delighted, because now there are no more late nights having to help the kids with their math for me.
Thanks for the quick reply. Now that's customer service!
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